Ask for documents

For a department evaluating Bugle. Tell us who you are and what your reviewers need; a person here decides, and we email you a private link.

Your nameYour roleEmailDepartment or agency

The documents you needSecurity questionnaire answers Ready answers to the questions municipal IT reviewers and cyber insurers ask, each with where its evidence is.Architecture overview How the service is built and hosted: its parts, where each runs, how departments are kept apart.Data-flow description What data enters the service, where it goes, who can see it and what leaves.Incident-response summary How an incident is found, contained and reported, and when a department is told.Business-continuity summary What happens to a sitting, a deadline and a department’s records if a provider, or Bugle, fails.Accessibility conformance report Bugle’s own assessment against WCAG 2.2 A and AA, criterion by criterion, with its plan.Government buyer readiness statement Bugle’s own assessment control family by control family, in the shape a city’s IT office reviews against (NIST SP 800-53; CJIS and state programs read the same way), with every gap named. Not an audit.SOC 2 readiness assessment Bugle’s own assessment against the SOC 2 Trust Services Criteria. Not an audit, and it says so first.

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What we do not hold, and why, is on the Trust Center.